Returns & Exchanges
At AKIRA, we want you to feel confident in your style, which is why we offer a 30-day return window for items in their original, unworn condition with tags attached. Please note that all clearance items marked as Final Sale are ineligible for return or exchange.
Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Prepare Your Package
Securely pack your items in the original shipping box or a similar mailer, ensuring all original tags and packaging are included.
Attach Shipping Label
Download and print the prepaid return shipping label provided by the portal and affix it to the outside of your package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 7-10 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing